Contact us
We're here to help. Reach out to the Head Rise team anytime.
📍 Our Address
207EB Near Railway Station
Muhammad Nagar
Karachi 75050
Pakistan
Customer Support
At Head Rise, customer satisfaction is our top priority. Whether you have questions about your order, need assistance with shipping, require product information, or want help with returns, our support team is ready to assist you.
We aim to respond to all customer inquiries as quickly as possible during our business hours.
Business Hours
| Day | Hours |
|---|---|
| Monday – Friday | 9:00 AM – 6:00 PM |
| Saturday | 10:00 AM – 4:00 PM |
| Sunday | Closed |
Response Time:
Emails are typically answered within 24 business hours. Messages received on weekends or public holidays will be responded to on the next business day.
Emails are typically answered within 24 business hours. Messages received on weekends or public holidays will be responded to on the next business day.
Before Contacting Us
To help us resolve your request faster, please include:
- Your Full Name
- Order Number (if applicable)
- Email used for the order
- A clear description of your inquiry
- Photos (if reporting a damaged or incorrect item)